Senior Officer, Partnership Support
Cigna
Kwun Tong, Kowloon, Hong Kong
3天前

The incumbent is responsible to support the Partnership Development team for all areas of partnership implementation, after-sales support and administrative activities so as to maximize the effectiveness of internal processes and optimize service levels to our clients, whilst working alongside the marketing team to deliver campaigns and activation.

Job Responsibilities

  • Provide administrative, sales and client support to the Partnership Development team;
  • Act as key contact to partners in relation to the operation and implementation setup stage; and for ongoing post-sales support;
  • Assist in preparing user requirements brief and materials and work with various internal team such as project, operations, finance and marketing and partners to ensure partnership inception and all deliverables are meeting project launch deadline and adhere to legal and compliance standard;
  • Closely monitor and report business progress and alert for proper action in a timely manner through ongoing keep track of KPI and budget plan;
  • Raise suggestions and improvement ideas on business issues and workflow to drive operating efficiency;
  • Responsible for other administrative duties as required i.e. report, budget and expenses and handling invoices, etc.;
  • Ensure all records are organized, well-kept and in line with the AML & Compliance requirement;
  • Assist on any ad-hoc business projects as assigned.

    Job Qualifications

  • Degree with a minimum of 1 year’s related Administration / Operation work experience in Insurance industry. Applicants without a degree but specialize in Administration will also be considered;
  • PC literate - solid knowledge of Microsoft Office including Word, Excel, PowerPoint and Outlook;
  • Good communication skills in Cantonese and English, both verbal and written;
  • Experience in Anti-Money Laundering / Compliance knowledge is preferred (but not a must);
  • Detail-minded, organized and able to work under pressure and tight timeline;
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