Logistics Service Specialist
Hilti
Hong Kong
5天前

What's the role?

We are looking for a high calibre candidate with passion in logistics management, process improvement and customer orientation.

This person will be reporting directly to the Head of Operations and working closely with the regional logistics team.

Who is Hilti?

If you’re new to our industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector.

We have a proud heritage, built over 80 years, and a worldwide reputation for pioneering products and first-rate service.

With some 30,000 people in more than 120 countries. Our unique culture and career development opportunities have gained worldwide recognition.

Great Place to Work® Institute ranked Hilti the 11th World Best Multinational Workplace. In Hong Kong, Hilti was accredited the Kincentric Best Employer in 2021.

Therefore, we are a great place for you to learn, grow and carve-out your career.

What does the role involve?

  • Working closely with business and regional logistics team to define roadmap for service implementation and development.
  • Develop local market understanding (competitor monitoring, customer needs) and propose services in line with business and Global / Regional Logistics Strategies.
  • Develop and coordinate a Marketing and Communication approach to Logistics services.
  • Act as a business partner to implement the service catalogue, including a charging policy (vital link between the logistic services, logistic operations and sales and marketing).
  • Own and drive projects to develop and implement (new) logistic services.
  • Lead or contribute as an expert to cross-functional roll-out / improvement projects.
  • Interact with key stakeholders to ensure effective end-to-end process flow and to implement global best practices.
  • Meet with key customers to understand their needs and introduce our logistics service solution.
  • Continuously thrive to balance service innovations and quality with cost efficient service execution.
  • We have more than 200,000 interactions with our customers every day. It’s how we get to know their businesses, understand their needs and develop the precise products and services that will help them.

    What do we offer?

  • Long-term career development opportunities
  • 14 days’ annual leave per year
  • Birthday leave, volunteer leave, family care leave
  • Medical insurance covering dependents
  • Additional MPF voluntary employer contribution
  • Why should you apply?

    We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. If you have two or more years’ experience in engineering or construction, it’ll be a big advantage.

    What you need is :

  • Degree or above in Logistics / Supply Chain Management / Business Administration or related disciplines.
  • Minimum 5 years’ experience in supply chain, distribution & transportation with strong commercial sense and customer orientation.
  • Experience working in the sales & marketing department in logistics companies or product management experience related to services will be an advantage.
  • Good conceptual, process and project management know-how, good logical thinking and analytical skills.
  • Excellent networking, interpersonal and communication skills, stakeholders management.
  • Competence in meeting customers independently to introduce company’s logistics service solution.
  • Have the curiosity to self-learn and be resourceful.
  • Great teamwork mindset and can-do attitude with positive thinking and change mindset.
  • High proficiency in English & Chinese (written & spoken) and Cantonese is a MUST.
  • Someone with ambition and potential to develop and excel their career at Hilti.
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