Senior Consultant, Project Management (Polaris)
7/F, Hong Kong

General Responsibilities

  • Develop an understanding of Polaris’ offerings and the details of the implementation at their respective clients
  • Establish and maintain a positive client relationship
  • Balance the needs of multiple clients within the portfolio
  • Ensure account is meeting all defined metrics and objectives
  • Act as point of contact for client escalations and responsible for driving resolutions
  • Identify and market sales opportunities for new products or functionality
  • Maintain financial goals of accounts and meet revenue goals
  • Lead contracting and pricing of system customizations
  • Assist with internal IT strategy and implementation
  • Assist with identifying and developing new technology offerings
  • Provide mentorship for junior staff members
  • Support the growth of the organization; assume additional office responsibilities (e.g., career management, mentoring, recruiting, training, attending conferences)
  • Special projects and internal projects will also be assigned on an as needed basis
  • General Requirements

  • 6+ years in a project management role for a SaaS based organization
  • Must be fluent in English; Mandarin highly preferred
  • Management consulting / systems integration experience, preferably with a Big 4 or similar consulting firm focusing on the Pharmaceutical or Medical Device industry, a plus
  • Undergraduate degree or equivalent experience required (Computing / Engineering / MIS / Information Science); MBA preferred
  • Analytical and quantitative : comfortable with numbers, strong business acumen, and excellent leadership skills
  • Successful track record in growing accounts and consistently maintaining positive client relationships
  • Willingness to have a different opinion, ability to articulate thoughts and concepts well
  • Ability and willingness to attain and improve skills related to the Polaris Core Competencies
  • Experience or knowledge of pharmaceutical industry, a plus Specific technologies preferred : ASP.NET, SQL, Java, Windows Architecture IIS, Windows Server , Microsoft Office Expertise, SAP / Oracle Apps
  • Knowledge of specific project management methodology (e.g. PMI) and / or software development (e.g. Agile, Waterfall, etc.) preferred
  • Have willingness and preference to roll up sleeves and work alongside the team
  • Strong leadership skill, analytical, organize, well planning, be proactive and with can do attitude
  • Physical and Location Requirements

  • Ability to work out of the Hong Kong office (core Polaris office hours are 9 am to 6 pm, Monday through Friday)
  • Ability to travel to client and vendor sites as needed (up to 25%)
  • We offer you a career

    While we will offer you a specific role (your starting role will be determined based on your experience), it is our goal to offer you a career.

    With our strong focus on personal development, we want to help you continue to grow as a professional as well as within our organization.

    Our model comprises of six roles : analyst, consultant, senior consultant, project manager, director, and partner. It is our goal to help you progress through these steps.

    Job ID : R1024797

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