Sales Associate
Hong Kong, HK, HK


Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship.

Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach.

All over the world, the Coach name is synonymous with effortless New York style.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose

To achieve sales generation through delivering excellence in all areas of customer service, providing a broad base of knowledge on all Coach products.

He / She will perform a variety of operational activities assigned by store management (e.g. merchandising, housekeeping, cash wrap procedures, etc.).

Key Responsibilities

  • Sales Ability Achieve consistent individual sales target and KPIs Demonstrate expert knowledge of Coach products and excel in selling skills
  • Customer Service Understand and embrace Coach hosting mindset Provide elevated customer experience
  • Operations Read, understand and comply with all Coach policies and practices, and maintain standards of procedure in the following key areas : Safety & loss prevention Merchandise handling and presentation Housekeeping and store upkeep Cash wrap procedures Stockroom work
  • Requirements

  • 2+ years retail experience, preferably fashion / luxury fields
  • With school diploma or above
  • Customer-oriented and hard-working, with positive working attitude
  • Able to work under pressure and positive to chasing sales targets
  • Good command of spoken Cantonese, Mandarin and English
  • Candidates with more experience can be considered as Senior Sales Associate
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