Guest Service Officer - iclub Mong Kok Hotel
Regal Hotels International
Yau Tsim Mong,  Hong Kong
source : AHC Corporation Ltd

Company Description :

Regal Hotels International is one of the largest hotel operators in Hong Kong, currently owns and manages twenty-six hotels.

Committed to exceeding the needs of each and every guest, all Regal Hotels provide first-class international guestrooms and facilities including state-of-the-art meeting rooms.

Under Regal’s portfolio, there are eight hotels in Hong Kong, namely Regal Airport Hotel, Regal Hongkong Hotel, Regal Kowloon Hotel, Regal Oriental Hotel, Regal Riverside Hotel, iclub Fortress Hill Hotel, iclub Sheung Wan Hotel and iclub Wan Chai Hotel.

In China Mainland, Regal manages hotels in cities including Regal Kangbo Hotel and Regal Kangbo Hotel & Residence in Dezhou, Regal Financial Center Hotel in Foshan, Regal Airport Hotel, Xi’an in Xi’an, iclub Yuhong Hotel in Zhengzhou and four hotels in Shanghai, namely Regal International East Asia Hotel, Regal Jinfeng Hotel, Regal Plaza Hotel & Residence and Regal Shanghai East Asia Hotel.

Eight separate Regal Hotels will be opened within the next few years in Hong Kong and major cities in China including Anyang, Chengdu, Kunshan, Weinan and Zhengzhou.

Regal has also owned a hotel in Barcelona of Spain, namely DoubleTree by Hilton Hotel & Conference Center La Mola since 2014.

Job Description :

  • Assist guests in checking-in and checking-out
  • Provide information to guests’ enquiries
  • Patrol hotel premises in order to ensure the safety and security of the guests, staff and Hotel
  • Offer concierge service to guests
  • Job Details :

  • Diploma holder in Hospitality, Travel and Tourism Management or related disciplines
  • Knowledge of Opera system is preferred
  • Multi skills in administration and operations tasks
  • Excellent communication and interpersonal skills
  • Good command of both spoken and written English and Chinese, ability to speak other languages are highly preferred
  • Fresh graduates with relevant academic background are also considered
  • Holder of valid Security Personnel Permit would be an advantage
  • Candidate with more experience will be considered as Senior Guest Service Officer
  • 申請
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