Retail Training Manager
Manduarh Consultancy Limited
Kowloon Hong Kong

Description : :

Our client is a popular jewelry product retailer, with branches in major cities in Asia and customer based across the globe.

  • Lead the training teams to execute the training initiatives (both classrooms and e-Learnings) including but not limited to retail expansion, talent development, product launching, etc.
  • Perform TNA and identify the gaps and hence to develop and design effective training programs to sustain the organizational development
  • Develop and review the training policies and guidelines as well as streamline the procedures for operational excellence
  • Source and evaluate the training consultancy services as well as determine the material and content designs are consistent with the training objectives
  • Evaluate and measure the learning outcome and training effectiveness for necessary enhancement
  • Perform projection of training budget of each program as well as assist in monitoring the expenditures
  • Conduct field coaching and identify the performance gaps, hence to provide necessary assistance and recommend action plans for improvement
  • Perform training delivery and presentation for regular events
  • Requirement : :

  • Bachelor Degree or above in Human Resources or related discipline
  • 8+ years solid experience in training function gained from Retail industry
  • Hands on experience on TNA, training plan design, e-Learning, training delivery
  • Excellent knowledge in MS Word, Excel and Powerpoint
  • Excellent communication and presentation skill to work with all level of employees
  • Fluent in both written and spoken English and Chinese (including Mandarin)
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