Customer Service, Export
Hong Kong, Hong Kong

JOB DESCRIPTION How do manufacturers ensure time-sensitive cargo such as perishables and medical supplies reach their destinations on schedule?

If you wish to further develop your career with one of the most successful logistics organisation, this is an excellent opportunity to join our team in Hong Kong.

Your Role

In this role, you will work closely with customers and operations team to ensure export clearances are executed timely and correctly.

Your Responsibilities

  • Accept export bookings and ensure all system entry requirements are timely and accurately completed
  • Ensure all tasks are completed according to SOP and KPIs
  • Liaise with all parties to ensure loading and export clearance tasks are completed on time
  • Deliver the highest levels of customer experience with focus on service and retention
  • Ensure data quality within internal systems
  • Your Skills and Experiences

    To beconsidered, you should have some understanding of air logistics export proceduresand freight forwarding knowledge. You have good telephone skills and acustomer-focused mindset.

    Good Reasons to Join

    We are interested in service-oriented individuals who understand the importance of providing an excellent customer experience.

    In return, you will gain access to professional development opportunities and international exposure in a team-based environment.

    To find out why Kuehne + Nagel is the best place to advance your logistics career, start a conversation with us and click apply today!

    About Kuehne + Nagel

    With over 78,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies.

    As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities.

    We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.


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