Operations Specilaist
lululemon athletica
Eastern District, Hong Kong Island, Hong Kong

Job Summary / Purpose : The Ops Solutions team is comprised of people that know a little bit about everything and a lot about most things within lululemon.

Ops Solutions is an extension of our store teams and the team is responsible for supporting daily store operations, SSC to store communication and global programs.

In partnership with other store and SSC leaders, ops solutions works on new initiatives that elevate and support the demands of running a store.

Simply put, Ops Solutions is responsible for making the complex simple and getting sh*t done. a day in the life

  • manages the execution of store communications, including Juicy Goods and urgent communications
  • manages the New Store Opening (NSO) process for the region and works with partners to deliver on various checklists and timelines.
  • facilitates building communication strategies to support the roll-out and implementation of projects / initiatives
  • facilitates follow-up support and feedback collection on communication, projects and initiatives
  • Work with cross-functional business partners to identify and translates business needs & requirements into solutions.
  • Represent stores in solution design and testing
  • Develop and execute training and communication strategies
  • Ideal candidates will have :

  • 1+ years experience within a lululemon store
  • 1+ years in business sector / other department
  • Strong ability to work independently and cross-functionally
  • Strong leadership capabilities and communication skills
  • Attention to detail
  • Resourceful and high level of initiative
  • Key responsibilities and duties include :

  • Lead cross-functional business partners to support existing programs and work collaboratively to create new initiatives
  • Lead meetings with senior leadership to review recommendations and roll-out plans
  • Represent stores in solution design and testing
  • Develop training content and communication strategies
  • Facilitate follow up support and feedback collection on various rollouts
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