Business Analyst, Business Solutions Asia (Accounting System)
M+R Spedag Gruppe
Hong Kong
2天前

Description

  • Support in end-to-end software development cycle from user requirement gathering, requirement analysis, prepare project documentations, resources planning, status monitoring, UAT preparation and execution, implementation
  • Coordinate with internal business stakeholders and development team to define product features, workflow, flowchart and function list
  • With both business and technical focus, the person is expected to take on a key communication role in bridging between the end users (both external and internal) and the technical team members
  • Provide support to internal and external users who are using Accounting application : SunSystems, M+R solutions including Order Management Solution, Booking Management Solution, Track & Track Solution, etc. via emails or calls

  • Identify, analyze and diagnose system issues. Escalate technical issues to application support for additional troubleshooting
  • Follow up with customers to ensure full resolution of issues
  • Provide support the various teams in other activities related to the solutions including pre-sales, preparation of presentation materials
  • Requirements

  • Degree holder in IT, Information Systems & Management, Accountancy, Supply Chain Management or related disciplines
  • Knowledge in system implementation, project management and EDI integrations
  • 3-5 years of experience in implementing and / or supporting Accounting application preferably Infor SunSystems (6.1 or above)

  • With relevant exposure in supply chain and logistic industry is a plus
  • Excellent verbal and written English and Chinese (Cantonese and Mandarin) communication ability. Fluency in any other language is a definite advantage
  • Good Analytic, problem-solving, and interpersonal skills
  • Ability to work and perform under pressure
  • A team player who works well with peers and has the ability to develop trust and respect of team members in a complex and multi-cultural environment
  • Knowledge in Microsoft Office products, especially Excel (macro) and PowerPoint would be an advantage
  • Ability to act entrepreneurial and think creatively and proactively
  • Promote employee involvement and empowerment to foster a positive work environment
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