Support the Technical Manager and category to ensure that products in Fresh are safe, legal, responsibly sourced and meet the product brief, Dairy Farm Own Brand & policies, and customer expectations.
Ensure and follow through with the suppliers of Fresh products, e.g. produce, meats and seafood have appropriate Technical audits and quality complaint management as well as agreed action plans for improvement.
Develop expertise in the Fresh Category, achieving KPIs and supporting the development of policy / protocol in designated categories.
Work with Technical Manager to minimize cost and risk in the supply chain and product range, ensuring appropriate controls are in place for consistency, legality and quality of products & packaging and signing off products where appropriate.
Monitor all quality feedback and assisting in implementing actions to resolve issues, ensuring customer queries are answered in a timely way.
Escalate and gather data to support Incident management and enforcement challenges in designated categories.
Bachelor degree in bioscience discipline preferably in Food Science and Technology, and Agriculture Science
Minimum 3 years’ experience in managing Fresh products, mainly produce, meats and seafood in a quality / technical related role
Proficient in MS Office (Word, Excel, PPT), especially Excel skills
Excellent oral and written communication skills in English and Mandarin
Familiar with Hong Kong Food Regulatory Requirements on produce, meats, and seafood
Experienced in working with farm audits and packhouses is an advantage
Laboratory experience in pesticide, heavy metal and contaminants analysis is an advantage
Attention to detail with an analytical mindset and ability to identify trends.
Ability to work independently, communicate effectively, work under pressure, and prioritize tasks effectively to meet deadlines
Good problem-solving skills and negotiating skills
Excellent interpersonal skills and be a team player
Energetic, positive attitude, proactive, adaptable
Dairy Farm is responsible for ensuring that all personal information collected from each Candidate presented to Dairy Farm is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.