Senior Claims Officer
China Life Insurance Company Limited
Wanchai, Hong Kong


  • Assess all types of Group claims in compliance with the terms and conditions of policy
  • Support group claims administration and assessment
  • Process claims payment and follow up on the subsequent clerical duties including filing and mailing
  • Prepare and update group claims guidelines for channels and internal staff
  • Assist in system development and perform UAT
  • Handle phone inquiries from brokers, agents & direct clients
  • Requirements

  • Form 5 graduates with minimum 6 years of relevant experience; or Bachelor degree holder with minimum 3 years of experience in Life Insurance industry with good knowledge of life insurance / claims processing
  • Insurance professional qualification such as LOMA or ALHC is highly preferred
  • Proficient in written and spoken English and Chinese; fluency in Putonghua is an advantage
  • Strong PC skills in MS Word, Excel & Chinese Word Processing
  • Candidates with more experience will be considered for Assistant Claims Manager
  • 申請
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