Payment Operations Officer
Standard Chartered Bank
Hong Kong, Hong Kong, Asia

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities

  • To ensure the maintenance of quality standards and delivery requirements of the payment transactions processed by the team members
  • Process time critical and complex payment instructions (CCASS, Bond Connect, Time Bound Liquidity
  • Management Instruction) for local regulator, securities authorities and other financial institutions.
  • Suspense account reconciliation and monitoring.
  • Open item investigation and clearance
  • Govern and monitor processing hubs operate properly according to process procedures and Bank’s policy
  • Enforce proper control to ensure operations are in compliance with the established audit and security procedures.
  • Contribute to increased efficiency by identifying opportunities for improvement of workflows and operating guideline.
  • Our Ideal Candidate

  • Sound knowledge of banking law and practices
  • Experience in payment operations and customer service.
  • In depth knowledge of local and international payment methods and settlement arrangements.
  • A thorough understanding of SWIFT
  • Sound knowledge of foreign exchange, Agency Arrangement and relevant banking regulations.
  • Knowledge of the business practice and standards of the Overseas Group offices and correspondents.
  • Thorough understanding of the functionality of the payment systems.
  • Good interpersonal skills. Ability to maintain a good professional relationship with external and internal contacts.
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