In house IT Support/ System Administrator/ System Engineer/ Network Security / Helpdesk/ Operator
Hong Kong

Job Description

Senior System Administrator / IT Officer - all-round (inhouse)


  • Hardware / software setup, maintenance and trouble-shooting
  • Provide hardware, software, Database and network support
  • Coordinate with vendors on hardware and software purchase / maintenance
  • Manage IT asset and server hardware inventory
  • Documentation of network and IT infrastructure
  • Vendor and Project management
  • Follow up ad-hoc task
  • System Engineer (Window x1, Linux x1), (inhouse)

    Responsibilities :

  • Perform Window / Linux system administration including system setup and backup, software installation, patch upgrade, systemmonitoring and health checks.
  • Responsible for system troubleshooting and performance turning.
  • Manage capacity monitoring on system and applications.
  • Provide advice and consultancy service to project team with systemarchitecture design.
  • Revise technical standard guidelines adhering to Internal IT auditregulations.
  • As a technical advisor for junior system administrator.
  • Senior / Junior) Network Engineer (25K-55K)


    Provide Technical support and Operation support for the company network infrastructure

  • Handle the daily operation on network and security
  • Handle network and security equipment installation and configuration
  • Handle troubleshooting, incident support, and coordination with service partner and carrier
  • Other IT related ad-hoc tasks when needed
  • Senior) Service Desk Specialist

    Job Duties :

  • Lead small team for support
  • Admin work such as manage AD account, email account
  • Monitoring customers’ operation system
  • Support especially on Email system support on MS Exchange
  • Provides helpdesk support; Record customers' request or problems into Call Tracking System
  • Proceed and troubleshoot customers' request
  • Co-ordinate with technical support team to solve the problems; Any other duties as assigned by manager from time to time.
  • Job Duties

  • Work with a team to provide front-line operation support, system configuration, user account administration, timely fix problems and diagnostics to all issues relating Internal IT System
  • Monitoring the healthiness and report fault of IT Systems
  • Manage the IT System Operations and program deployment
  • Liaise and work closely between various departments to support the overall business goal
  • Ensure that operations deliverables are completed consistently and on time, and that they meet quality standards
  • Job Requirement :

    Senior System Administrator / IT Officer - all-round (inhouse)


  • Higher Diploma or Degree in Computer Science or related discipline
  • Minimum 4 years working experience related to IT support and troubleshooting
  • Good command of written and spoken English and Chinese, including Putonghua
  • Strong analytical and problem solving skills
  • Good communications skill and self-motivated
  • Able to work independently
  • Technical Skills

  • Strong infrastructure skills (Cloud, AWS, Windows, VMWare, Linux, Veeam, Networking, HA Soultion)
  • Scriping like Windows Powershell / Linux Shell scripts, or others scripting tools
  • Knowledge in Firewall, Switches, SAN, MSSQL, MYSQL, VOIP, VPN
  • System Engineer (Window x1, Linux x1), (inhouse)

    Requirements :

  • Degree holder in information technology, computer science or related discipline
  • Minimum 2 years working experience in Windows XP / 7, Window 2008Server and Redhat Linux 6 system administration
  • Solid knowledge in technical infrastructure environment and experience in system architecture design
  • Hands-on experience in Microsoft Window 2008 Active Directory, Microsoft Cluster, Redhat GFS, Redhat Cluster suite and middleware products such as Hyperion / BIEE, Tomcat, IIS, Apache, WebSphere and MQSeries
  • Proficiency in window / shell scripting
  • Experience in blade server system administration, VM and Lotus Notes is a plus.
  • Self-motivated, and willing to work under pressure to meet deadlines
  • Will to work out of office hours for urgent production issues supporting
  • Good interpersonal and communication skill with a good command of spoken and written Chinese and English, knowledge of Mandarin is a plus.
  • Experience in cloud / big data architecture design, system security, ISO 20K / ITIL is an advantage.
  • Experience in IT inventory management and IT operation automation is an added value.
  • Good price negotiation, IT procurement, budget and financial management skills will be a definite advantage.
  • Senior / Junior) Network Engineer (25K-55K)

    Requirements :

    Degree or Higher Diploma in Telecommunications, Electronics or Information Technology or related disciplines

  • Holder of CCNA / CCNP is preferred
  • Knowledge in Cisco IOS and NX-OS, switching, routing and tunneling. Such as : TCP / IP, Spanning Tree, VLAN, VRRP / HSRP, GRE, IPSec, RIP, OSPF, EIGRP and BGP
  • Good problem solving, analytical, interpersonal and communication skills to deal with customers, vendors and internal parties
  • Good command in English and Cantonese
  • Requirement

  • Higher Diploma or above in Information System or related disciplines
  • 1-year working experience in IT support
  • Good analytical and problem-solving mind, self-motivation, good interpersonal skills
  • Fresh graduate with high calibre will also be considered
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