Senior Program Consultant (Study Abroad team)
EF Education First
Hong Kong

Do you have what it takes to be our next Senior Program Consultant? Are you motivated by the prospect of an international career with a dynamic and forward-thinking company?

Are you excited about guiding people’s choices which will change their lives? Are you passionate about travel, learning languages and studying abroad?

If so, then we would like to hear from you!

The Program Consultant is at the heart of what we do at EF Opening the world though Education . Many of the most senior leaders at EF today started their career as Program Consultants, helping students achieve their dreams of going abroad.

As a Senior Program Consultant you are one step ahead, with the potential of being promoted to Country Product Manager within 2-3 years.

With over 55 years of experience, EF Education First is the world leader in international education. With our language and study abroad programs in more than 52 destinations in 21 countries, EF is fulfilling the dream of thousands of people of all ages : learning a language, studying abroad and discovering the world.

As a Senior Program Consultant at EF you :

  • Advise, support our students (and parents) and manage the entire sales cycle of our study abroad programs
  • Work in a start-up-like, young and dynamic atmosphere
  • Learn to use our sales techniques and become an expert in selling our program
  • Work in the heart of Hong Kong in our super modern and friendly office at Times Square
  • This role is a stepping-stone into a long-term career at EF, in Hong Kong or abroad. Most Senior Program Consultants go on to become Country Product Managers at EF!
  • Your responsibilities :

  • Promote and sell our language and study abroad programs through direct customer contact by phone, email and face-to-face interactions
  • Take on ambitious sales targets and see them as an opportunity to contribute to EF’s success
  • Lead sales or marketing related projects and support the Country Product Manager, including social media, content marketing, and external events
  • Assist in training efforts led by the Country Product Manager
  • Represent EF at offsite and onsite events, e.g., guest speaker presentations, school visits, study abroad fairs
  • Manage administrative tasks and provide pre- and post-sales customer service to our customers (and parents when applicable)
  • Weekend and public holiday shifts will be required
  • Ideal Personal Qualities :

  • High level of personal motivation a real self-starter
  • Strong leader
  • Goal oriented
  • Competitive
  • Charismatic, positive and passionate in their personality
  • Well-organized, detail oriented and proactive
  • Proven ability to work in a multicultural environment
  • Ideal Professional Qualities :

  • A University degree;
  • 4-8+ years of work experience, previous sales and marketing or education industry experience is a plus but not a must.
  • Less experienced candidates will be considered for Program Consultant role

  • Fluency in Cantonese and English (written and spoken) essential, Mandarin is a strong plus
  • Excellent communication and interpersonal skills;
  • A hunger to gain management experience;
  • Proven sales capability and ability to manage towards targets
  • Energetic, flexible personality and entrepreneurial spirit;
  • Ability to prioritize, meet challenging deadlines and perform under pressure;
  • Overseas studying / working experience would be an advantage.
  • What we offer our employees?

  • An international, dynamic, non-hierarchical and friendly work environment
  • Fixed Salary
  • Performance based bonuses and incentives
  • Dental, travel and medical insurance
  • MPF contribution
  • Travel opportunities at our EF schools abroad
  • Exciting opportunities for personal and career development
  • Staff discounts on gym and yoga
  • EF program discount for yourself and family members
  • Team events and parties (Halloween, Christmas, Lunar New Year, Summer Party and much more)
  • If you recognize yourself in the above, and if you are eager to work for a fast-growing multinational company and want to be challenged at the same time, then we are looking forward to receiving your application.


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