Do you love food and convenience put together? Then you just might love foodpanda.
foodpanda is the leading, on-demand food delivery company in the region, bringing thousands of your best loved restaurants online into your home or office - fast! We’re all about bringing on the smartest minds as we continue to grow in a fast-moving and agile environment, and hire those who can thrive in a start-up culture.
We are looking for a highly-driven and motivated Operations Executive to join our fast-growing team based here in Hong Kong.
If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you!
foodpanda is building a new product offering in Hong Kong with a mission to be the leader of the category, in addition to our food delivery core business.
You will be owning the end-to-end onboarding of vendors to our new business service. You will provide comprehensive support and strategic implementation to welcome HK restaurants to a brand new service on our state-of-the-art technology platform.
Manage the end-to-end onboarding flow of vendors to our new business service ensuring vendors are equipped to serve customers and informed & educated about our technology offering
Assist and educate restaurants with foodpanda’s processes and protocols
Communicate across multiple internal teams within the organization to coordinate a smooth onboarding experience
Manage and track delivery and maintenance / replacement of key equipment to vendors
Monitor and closely track onboarding progress through Salesforce CRM
Run in-person onboarding / training sessions both in large groups at our office, and individually at vendors own premises
Desired Skills and Experience
Detail-oriented, self-starter & highly motivated to succeed
Ability to multi-task in an organized manner in a fast-paced working environment
Operational and process-oriented mindset
Able to work effectively in both independent and cross-functional team environment
Strong people skills outgoing personality (you must meet our partners and their staff)
Excellent communication skills with fluency in both English and Cantonese, both written and spoken
Willing to travel around the city Occasionally