Customer Insights Analyst - yuu
鰂魚涌, 香港
source : Dairy Farm

The Role

  • Develop a strong understanding of a banner’s key business issues and how sales and customer data can be used to solve these
  • Become an expert on the data sources available within DFI banners and how these can be used
  • Translate business issues or questions into analytical projects
  • Deliver analysis projects to meet business needs or respond to key business questions
  • Prepare and present insights & analytical summaries on business questions and issues
  • Train business users on insight tools and drive adoption
  • Adopt new analytical approaches to create actionable recommendations to drive impact for the business
  • Catalogue best-practice approaches and outputs to drive consistently high quality deliverables
  • Become a trusted part for the banner’s commercial and own brand teams
  • The Person

  • Degree in a relevant subject or related field, e.g. mathematics, computer / data science, engineering
  • Programming skills (Spark, SQL, Python)
  • Analytical Techniques and Technology
  • Experience in analytics, merchandising or marketing in a grocery or retail environment
  • Experience dealing with very large data volumes
  • Statistical Modelling
  • Technical knowledge of Microsoft Word including PowerPoint and advanced Excel skills
  • Quality Assurance and Testing
  • Eye for detail and quality
  • Persuasive, clear oral and written communication skills
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