Branch Service Officer
China CITIC Bank International Limited
Hong Kong, Hong Kong
source : eFinancialCareers

Key Responsibilities

  • Assist Branch Service Manager to monitor counter service performance and motivate the team to achieve business target.
  • Maintain effective counter service operation and ensure smooth branch operation.
  • Provide quality service to our customers.
  • Support the Branch management to meet the assigned business target through cross-selling and promotion activities.
  • Requirements

  • Post-secondary education or above.
  • Possession of IIQAS and other required qualifications under SFC for cross-selling insurance and investment products.
  • Minimum 5 years experience in counter service and 2 years supervisory experience in retail banking operations.
  • Good knowledge on banking products and services.
  • Self-motivated with good sales and service orientation.
  • Good interpersonal and communication skills.
  • Detail-minded and able to work under pressure
  • Good command of written and spoken English and Chinese (including Putonghua).
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