Operations Engineer
Hong Kong, Hong Kong, HK-Hong Kong

Data Center - Operations Engineer

Duties & Responsibilities :

  • Provide simple technical support services including : Data Centre operations and service provisioning
  • Assist to equipment setup and decommission in the rack
  • Perform smart hands of customer request and tape backup Services
  • Perform general Incident handling and escalation to upper tier
  • Update equipment inventory management system and rack information.
  • Perform vendor co-ordination, arrange onsite access and escort vendors in Data Centres
  • Follow procedures, instructions and checklists to complete tasks with good quality
  • Ensure all client requests and other ad-hoc duties are processed in an efficient and timely manner
  • Other duties as assigned by supervisors
  • Requirements :

  • HKCEE / DSE or above. IT-related qualification is an advantage
  • Minimum 1 year working experience in computer operation
  • Experience in UNIX, Linux, IBM AS400 or Windows operation an advantage
  • Understanding of data centre concepts (Space, Power, Cooling)
  • Experienced in data Centre facility, cabling and network fault recovery, etc will be an advantage
  • Possess professional certificates CCNA, CDCP, ITIL) is definitely an advantage
  • Good communication and interpersonal skills
  • Willing to perform 24x7 shift duty
  • Able to work independently
  • LI- Hong Kong


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