Director, IT Solutions Delivery
FWD Life Insurance Corporation
Hong Kong
5天前

Established in Asia in 2013 with a trailblazer mentality, FWD is the primary insurance business of investment group, Pacific Century Group (PCG), with minority shareholders Swiss Re Group, GIC Ventures, RRJ Capital and Hopu Investments.

FWD spans 10 markets in Asia including Hong Kong SAR & Macau SAR, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan, Malaysia and Cambodia.

In Hong Kong, FWD offers life and medical insurance, general insurance, employee benefits, and financial planning. We focus on creating fresh customer experiences and making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology.

Through this customer-led approach, FWD aims to be a leading pan-Asian insurer by changing the way people feel about insurance.

If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.

PURPOSE Lead, drive and direct the Life & Health front-end technology Solutions Delivery function that operates across FWD Group to : Collaborate with FWD markets and functions to drive operationalization of technology solution prioritization and execution Drive solution development roadmaps and collaboration on solution design to achieve optimal business outcomes Deliver optimized technology solutions to drive operational efficiencies in line with target operating models and business goals KEY ACCOUNTAIBILITIES Lead to define the technology solution roadmap and implementation strategy with Group & Market technology teams and business leaders across identified Life & Health systems, driving the adoption of new application that hosted on cloud services, and microservice / containerization application architecture in solution and design.

Lead the Front-End application development and infrastructure to define the DevOps best practices through innovative technology solution, design and delivery and drive for automatic software deployment in a fast changing environment.

Define measurable and quality metrics for solutions as assigned as they have a sizable impact to the business performance at each market and requires advanced judgement to develop new and practical solutions.

  • Plan and design systems for scale, harmonization and reusability to support leverageable technology solution assets Advise and facilitate solutions prioritization and delivery in concert with Group / Market technology, functions and business leaders’ requirements and direction Partner Group Platforms and respective business, functions, country and peer Technology teams to embed technologies to achieve target business outcomes, and benefits;
  • realizing through technologies Collaborate and partner stakeholders to manage technology solution roadmaps as a going concern, aligned with defined target business goals and target IT architecture Advise and work closely with markets and business functions on budget assessments, justifications and approvals for implementation and operationalization to drive business benefit and efficiencies Spearhead and drive the standardization & modernization of Life systems across FWD countries, e.

    g. DMS / FSM for all markets and etc. in order to achieve the business targets Comprehensive understanding of the business and organization from end functions and the inter-dependencies with other functions as it represents the Front-end solution function to agree on defining technology roadmaps, project prioritization and project implementation details in respective project steering committee, e.

    g., integration projects post M&A. Lead and manage to ensure coordinated design, development and deployment plans with business functions and technology solutions delivery teams Leads multi-geography teams to ensure optimal resource allocation of assigned Life systems, and continuous improvement of team performance and their technical and non-technical competencies on solution deliveries Lead and steward the management of technology projects through its life cycle, including resources planning, budget monitoring, clients’ expectation management, change management, contingency planning, risk assessment and mitigation QUALIFICATIONS / EXPERIENCE University degree in Computer Science, Information Technology or equivalent, minimum 12 years' working experience in Information Technology, with at least 5 years at a senior managerial position or above, specialized in system development Proven managerial experience Proven track records in managing front-end systems, preferably experiences in implementing insurance IT systems / projects in multi-geography environment Implementation experience in Life insurance systems, e.

    g. Point of sales, compensation system and workflow will be an advantage. KNOWLEDGE & TECHNICAL SKILLS In-depth knowledge of multiple organization functions and its business contributions and requirements to achieve business goals Solid understanding of the technology industry, including current and emerging digital solutions Deep appreciation of latest and emerging technologies and practice, such as DevOps, Cloud, Microservice and Mobile development Well versed with Agile methodology Well versed with HTML / CSS, JavaScript, Git & GitHub, Backend languages, database storage, HTTP & REST, Design skills and etc.

    Business domain knowledge and financial acumen skills High awareness of the process flow Project Management skills Subject matter expert of the systems and whole process - end to end knowledge from development to maintenance of the system

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