Part Time Guest Relations Officer – Call Centre
海洋公園
香港 香港仔
4天前

Responsibilities

  • Working hours : Maximum 18hrs / week
  • Salary : $59 / hour
  • The incumbent will be responsible for providing guest services, handling guest enquiries and complaints, conducting VIP visits, as well as providing administrative support to the Guest Services Department.

    Requirement

  • Diploma or above in Tourism and Hospitality or related disciplines
  • With at least 1 year working experience, preferably practical experience in hospitality or guest-oriented job in front-line capacity
  • Customer-oriented with pleasant manner
  • Able to work under pressure in a fast moving environment
  • Strong communication skills with solid experience in complaint handling
  • Good command of both spoken and written English and Chinese, including Putonghua
  • Willing to work on shifts and during weekends and public holidays
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