People Management
Motivates and supports team members, and sets clear priorities
Unites the team, builds up mutual trust, strengthens the team spirit and creates a conducive environment
Supports the on-going development of the team and initiates the development planning for their skills, training, and career
Coaches the team members personally to improve their skills and performance with a focus on sales management
Drives the hiring of new Relationship Managers in close collaboration with the Group Head
Client Management
Maintains reasonable relationship with top clients of the team
Provides Relationship Managers with daily support, manages conflicts and difficult situations
Maintains the team’s prospect pipeline and supports Relationship Managers with the acquisition / on boarding of new clients
Develops a clear view and drives growth opportunities of the existing client base
Business / Risk Management
Conducts regular meetings with the team to foster information exchange and to review performance
Discusses with the Group Head regarding target setting and runs the year-end process
Organizes the team in an efficient and compliant manner and ensures timely and appropriate information of the superior
Conducts client review, enforces discipline and shares insights with Relationship Managers regularly
Provides professional input in developing the market strategy and in front related projects
Ensures adherence to local regulations and compliance with internal policies
Ensures appropriate ethical and compliant behaviour in the area of responsibility by clear demonstration of appropriate values and behaviours, including but not limited to standards on honesty and integrity, due care and diligence, fair dealing and compliance with applicable laws and regulations.
Ensures timely clearance of pending items and escalated deficiencies
REQUIREMENTS
Professional and Technical
Relevant educational and professional background
Proven track record in servicing banking clients with complex needs and acquiring new relationships
Instils trust, builds effective teams, manages conflict and drives results
Ability to motivate and coach others
Approachable and able to integrate and lead people
Risk awareness and assertiveness with strategic viewpoint
Entrepreneurial with solid application of commercial principles and business acumen to represent the Bank’s and shareholders’ interests at all times
Systematic, high integrity and commitment
Familiar with the relevant legal and regulatory environment and requirements
Profound knowledge of global financial markets and current affairs
Relevant regulatory licences from HKMA / SFC
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