What We'll Bring :
At TransUnion, we are creating an environment where everyone can think creatively. Where you can make a difference and pursue your passion.
If you want to make a positive impact and support Hong Kong’s continued development as the preeminent regional financial hub, we can help you achieve that goal in an inclusive, dynamic and collaborative environment where the well-being of our people and our commitment to building talents for future needs are our top priorities.
TransUnion is a global organization listed on the New York Stock Exchange (NYSE : TRU).
What You'll Bring :
Degree holder in Computer Science or related technology disciplines
5+ years' experience on application support or application development
AWS / Azure cloud platform exposure is a PLUS
Solid knowledge and know-how in supporting .NET Framework / Java, enterprise architecture, infrastructure and operation management technology
Understand Agile, DevOps, and CI / CD process, tooling and docker technology
Solid communication and interpersonal skills in written and spoken English and Chinese
Good team player with adaptable and proactive integrity, and acquire collaborative mindset
Able to handle multiple tasks, and self-motivated
Reliable, intelligent, diligent and good problem-solving skills
Impact You'll Make :
Be a part of the Decisioning Services Professional Services team in Hong Kong providing robust technical application support services to our business
Participate in monitoring and maintenance of business applications, production environment and respond to exceptions according to the designated SLAs
Manage day-to-day technical service operations, and client requests accordingly
Engage with global application support team to resolve technical issues and manage incidents until service resume
Conducts problem reviews, root cause analysis with the relevant parties and stakeholders
Work closely with stakeholders to forward plan the release windows and cycles across the platform and services to determine release schedule
Assist and support users during production implementation and, prepare application system documentations
Participates in client on-boarding and service continuity management (BCP drill) activities,