Senior UX Designer - Retail Banking and Wealth Management
HSBC Group
Hong Kong, China


Some careers have more impact thanothers.

If you’re looking for a career whereyou can make a real impression, join HSBC and discover how valued you’ll be.

Retail Banking and Wealth Managementserves millions of customers worldwide with a complete range of banking andwealth management services to enable them to manage their finances and protectand build their financial futures.

It is a global business that brings togethermanagement responsibility for Retail Banking, Wealth Management, Insurance andAsset Management with a focus on customer-

centric propositions and innovativeand efficient distribution channels.

We are currently seeking a highcaliber professional to join our team as SeniorUX Designer .

Principal responsibilities

  • Work across functions such as Engineering and Business stakeholders to help ideate, priorities, understand limitations and requirements and create UX deliverables
  • Work with other product teams to deliver Information Architecture, User Journey maps and wireframes
  • Work closely with UI designers, UX researchers, service designers, content writers and developers to deliver the best possible user flows
  • Translate complex processes and make it simple to understand and use on a small screen
  • Champion customer feedback, research and customer data to improve our products
  • Support and help plan usability and user research
  • Be vocal in internal meetings including daily standups and planning sessions
  • Ensure our product is accessible and meet regulatory needs
  • Contribute and improve PayMe's design guidelines, process and culture
  • Requirements

  • Experience working with other design disciplines, developers and multiple stakeholders
  • Experience working with actual users
  • Experience designing and shipping multiple apps on iOS and Android
  • Excellent understanding of UX design for web and mobile
  • Excellent communicator and storyteller
  • Experience using Sketch, Abstract and other design tools
  • Ability to prototype, iterate, share and collect results
  • Be both customer and data driven
  • A drive to make good products even better
  • Able to deliver to deadlines
  • Build strong relationships with all stakeholders and effectively influence and push through change to all levels within the organisation
  • Great at decision making, with the ability to make clear judgments and understand the implications
  • Team player, positive and energetic
  • Passionate and motivated
  • You’ll achieve more when you join HSBC.

    Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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