A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-
in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Assistant Vice President, Card Portfolio Management (Card Usage)
Consumer Assets Unsecured Loans
Hang Seng's Unsecured Loans business offers a full spectrum of cards and personal loan products and services to customers.
We are currently seeking high caliber individual to join our department as Assistant Vice President, Card Portfolio Management (Card Usage).
Principal responsibilities :
Assist in formulating and implementation of new business initiatives and marketing programs to drive credit card usage business
Prepare business proposals, analysis and evaluation for continuous sales improvement
Negotiate with external business partners / merchants to solicit marketing / promotion co-operations and develop a professional relationship
Work with the marketing team and internal departments in the implementation of the marketing programs, as well as monitor results and uplift customer experience
University degree in Business Management, Marketing or other relevant qualifications
Minimum of 3 years’ experience in banking industry, experience in credit card business, advertising and marketing are advantages
Proactive, strong sales and marketing orientation, with self-motivation and ability to work independently and under pressure
Good communication, interpersonal and analytical skills
Proficiency in both English and Chinese
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes