Senior Business Analyst - Digital Business Services
HSBC Group
Kowloon City, Hong Kong

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency.

Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Senior Business Analyst.

Principal Responsibilities

  • Understand business objectives and gather information from stakeholders
  • Producing specifications documents including workflow charts and diagrams
  • Improve systems by studying current practices and designing modifications
  • Recommend controls by identifying problems, writing improved procedures
  • Assist project management work on some of the sub work-streams
  • Work closely with project managers, product manager and business teams
  • Support system testing and drive problem diagnostics
  • Support and coordinate investigation of implementation and live system issues
  • Requirements

  • A university graduate with degree in IT, finance or a related discipline
  • 15 years of IT / finance related work experiences. 5 years+ in the BA role
  • Business and technical knowledge on banking system would be an advantage
  • Familiarity with the HSBC standards and processes would be useful
  • Able to work independently, under pressure and proactively
  • Strong interpersonal, communication and presentation skills
  • Fluent in English as well as good command of Mandarin is required for this role
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