Senior Claims / Account Executive – Claims Services
Hong Kong, HK

We’re hiring!

Aon is currently recruiting a Senior Claims / Account Executive Claims Services to join our team in Hong Kong.

About Aon

Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions.

Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

At Aon, you’ll be part of a team which will support and inspire you and provide the opportunities and resources to develop your skills.

It’s an environment which encourages you to achieve your best - together we’ll empower results.

Responsibilities :

Managing claims to provide first class professional claims services to our Corporate, SME and local clients. The job incumbent is also required to provide professional advice to clients throughout the claim process to demonstrate broker value.

  • Management of claims for clients, including some with operations on a multi-regional scale
  • All classes of commercial lines insurance, including but not limited to EC, PDBI, PAR, Motor, PPL, Marine Cargo, CAR
  • Servicing internal business units and clients at operational and management level requiring liaising and coordinating with insurers and third party services providers such as loss adjusters, rehabilitation managers and lawyers
  • Management of and analysis of claims data and advising clients on risk management improvement measures
  • Preparation of reports on a regular basis for internal claims operations
  • Development of junior claims staff
  • Requirements :

  • Post-secondary education
  • IIQE qualified or holder of ACII or ANZIIF (Associate) preferred
  • Minimum five years claims handling experience, in insurance broking firm preferred
  • Knowledge of or experience in Bancassurance, Marine Hull and Construction claims is preferable
  • Team work is essential whilst being proactive and working independently
  • Ability to understand and apply data analysis to risk management issues
  • Must be able to work with data and present information in clear manner
  • Good command of written and spoken English and Chinese (Cantonese and Putonghua)
  • Good computer skills including MS Word, Excel, PowerPoint
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