foodpanda - Operations Executive - Logistics
Hong Kong
source : Happyer

Who we're looking for

We are looking for a highly-driven and motivated Operations Executive - Logistics to join our fun, professional and dedicated Logistics Team based here in Hong Kong.

The logistics team is responsible for the management of the walkers and riders team by ensuring efficient daily operations and constantly exploring new angles to further enhance the logistics setup.

Wait no longer and join us if you want to make a direct and visible impact and contribute to large-scale success!

What you will be doing

  • To support any enquiries or follow up towards couriers regarding operations process with pleasant manner In-person meetings / WhatsApp
  • Prepare and conduct training and coaching for couriers through the onboarding process and all of the tools they need to be successful on the foodpanda platform
  • Being available to provide support to any projects within the Operations team :
  • Fleet on-boarding
  • Fleet education
  • Fleet communication
  • Fleet compliance related inquiries
  • Perform ad-hoc tasks as assigned
  • Who you are

  • 1-2 years of relevant working experience in the field of operations and / or customer service
  • Positive attitude shall be the main and 1st priority of requirement
  • Enjoy getting along with people from different backgrounds
  • A problem solver when encountering challenges
  • Good communication and interpersonal skills, good command of both spoken & written Cantonese and English. (Hindi shall be a plus)
  • Basic Computer literacy
  • Enjoy working as a team, representing the company in a positive way and committed in achieving company objectives and goals
  • What we offer

  • A dynamic, fast paced environment
  • A vibrant and international team with diverse background
  • Steep learning curve in e-commerce & entrepreneurship
  • Learning & development programs and skills trainings
  • Flexible working hours and agile company with a flat hierarchical structure
  • Monthly staff allowance and corporate discounts including at restaurants, gyms and many more
  • Agile office environment with a fully-stocked beverage fridge and self-serve beer
  • Unlimited paid leave policy
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