Customer Service Representative (Online Shopping)
Laichikok, Kowloon

Customer Service Representative (Online Shopping)

Company : Corporation / Salary : $Negotiable

Key Duties :

  • Develop practices for client interaction and customer relation
  • Responsible for handling pre-sale enquiries over the phone and online (in English)
  • Provide customer support to English Speaking customers all over the world
  • Handle after sales servcie and follow-ups
  • Job Requirement :

  • Diploma or Degree Holders in Business Related Disciplines
  • Fresh Grad. will be considered as junior post
  • Minimum 1 year work experience required
  • Experience on Online Trading and e-Commerce is definitely an advantage
  • Knowledge of eBAY, Yahoo! Shopping, Amazon, etc. preferred
  • Strong interpersonal and communication skills
  • Excellent written communication skills in English
  • Positive Attitude in Problem Solving
  • Energetic & Aggressive to learn new products
  • Proficiency in PC operation including Photo Editing, MS Word, Excel, FrontPage
  • 5.5 days per week & from 9 : 00-18 : 00 (Mon-Fri) & 9 : 00-13 : 00 (Alternate Sat) for working (except public holidays)
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