Customer Service Leader (4 months c...
Besteam Personnel Consultancy Limited
Kowloon
2d ago

Higher Diploma or above

At least 5 years of customer service experience (preferably dealing wigh foreign markets and exported goods) with supervisory experience preferred

Excellent English, Cantonese and Mandarin are essential (written and spoken including Chinese word processing)

Customer service oriented, polite with good negotiation skills

Detailed and very organized

Familiarity with ERP system preferred

Good MS Office knowledge

Responsibilities :

Will Involve leading a small team of Customer Service and Logistics colleagues (2 staffs)

Maintaining and monitoring the relationship & situation with existing customes, handling enquiries, orders, quotation, complaints

Coordinating with our Vienna headquarters

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