Digital Customer Service Executive (Email & Live Chat) (5-day) (Night Shift) (Join-in Bonus up to $6,000)
HKT Services Limited 香港電訊
Sha Tin
source :

Job responsibilities

  • Handle customer’s enquiries, complaints and technical support via email and web chat in a timely and professional manner
  • Working location

  • Shatin (nearby City One Town)
  • Working hours per week, 5-day work

  • Willing to take up day or night shift duty (optional to candidates) and work on weekend & public holidays
  • Preferably available to take night shift (15 : 30-00 : 00 or 17 : 30-02 : 00) with shift allowance
  • We look / DSE or above with minimum 1 year of customer service experience

  • Customer-oriented and good caring attitude
  • Chinese typing using 速成 / 倉頡 input method at required speed of 30 wpm is preferred
  • Good command of written English and Chinese
  • Hands-on experience of PC operations and Internet knowledge
  • We offer you

  • Attractive basic salary with commission & sales incentive
  • Night shift allowance
  • Comprehensive training with pay
  • 14-day annual leave
  • Marriage leave
  • Maternity leave
  • Paternity leave
  • Career development opportunities
  • Medical insurance
  • MPF / Provident Fund schemes
  • Staff offer and staff recreation
  • Sponsorship of external study
  • FaceTime interview

    Whatsapp 6029 4292 us to arrange FaceTime interview

    Application method

    You can also send us your resume (please indicate the position applied) via the following methods.

    Whatsapp : 6029 4292

    HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.

    Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement a copy of which will be provided immediately upon request.


    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    通過點擊“持續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。