Business Analyst
HSBC Group
Hong Kong, China


Role Title : Business Analyst

Business : Commercial Banking

Role Purpose / Description

To assist in deployment of banking-domain and provide support to system development in partnership with business representatives and delivery teams.

To encourage best practices in the development of technical solutions by GLT, thereby ensuring delivery of qualitative and cost efficient system solutions on time to exceed customer satisfaction.

Principal Accountabilities : Key activities and decision making areas

Impact on the Business

Provide assistances to Business / Delivery / Department / Regional Head

The Executive BA will be guided by his / her superiors while discharging his / her principal accountabilities

Assist in capturing business requirements / high level design

Assist in documenting user requirements into functional specifications / use cases

Assist in Domain training.

Customers / Stakeholders

Build-up comprehensive banking domain,knowledge base"

By acquiring, maintaining knowledge in various cross-functional areas of banking, financial services space through a comprehensive, current and relevant repository

By documenting the domain knowledge by means of white papers, presentations etc.

By participating in knowledge sharing and transfer.

By disseminating functional domain knowledge to various GLT associates both proactively and for project specific needs

Showing Initiative

Aligning with the team, and being a team player

Be Flexible

Be inclined to take initiative

Maintaining congenial work environment

Operational Effectiveness & Control

Compliance with group policies and manage operational risk

Ensuring strict adherence to all regulatory issues and compliance of all internal controls

Implement and comply with Group Compliance Policy

Deliver considering the operational risk associated with the role

Major Challenges

In a rapidly evolving business environment, demands for developing systems and enhancements to the existing systems are increasing to take advantage of potential new business lines.

This requires knowledge of the existing systems as well as the business and a combination of an analytical and challenging mind, learning abilities and planning, managerial skills.

The jobholder should demonstrate excellent analytical capabilities, technical skills, learning abilities, team skills and ability to work independently.

The jobholder must use his system and business knowledge to provide an efficient and comprehensive level of support to the delivery teams.

He / She should ensure that the business requirements are correctly captured and understood by the delivery teams to enable them to deliver the system solution with a high degree of quality.

The jobholder must be open to absorb new technology and adapt enough to deal with a variety of disciplines (business, IT).

Acting as part of a service providing entity, the jobholder has to work on multiple projects that may also envelop different domain areas.


Knowledge & Experience / Qualifications

2 to 5 years relevant working experience

  • Proven experience in the HSBC business environment or an IT role;
  • Basic understanding of how technology adds value to the business and ultimately the end customer;
  • Some analysis experience and knowledge of structured techniques and Group standards;
  • Demonstrated ability to rapidly build relationships with key stakeholders; and

    A good knowledge of IT hardware, software, operations and networks.

    About HSBC Technology China

    We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-

    quality banking systems. We develop and maintain systems for HSBC’s global businesses, as well as support functions such as Finance, HR and Risk.

    We work across a range of technology platforms and development disciplines, from mainframe to mobile technologies.

    Our team includes software engineers and developers, architects, testers, IT and business analysts, consultants and programme and project managers, as well as team leadership and management roles.

    We employ people in almost all the countries and territories in which HSBC operates. Two locations of HSBC Technology China, including Guangzhou and Xi’an, are world-

    class technology hubs with industrial delivery capability.

    Some careers grow faster than others

    If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

    Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

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