Guest Relations Manager / Assistant Guest Relations Manager
Novotel Century Hong Kong
Causeway Bay/Wan Chai,  Hong Kong
source : AHC Corporation Ltd

Company Description :

Located in the heart of Wanchai, Novotel Century Hong Kong is one of the city's most iconic hotels. Perfectly positioned -

it is only minutes' walk to the Hong Kong Convention & Exhibition Centre, the Wanchai MTR station or the famous Causeway Bay shopping district.

The hotel overlooks the breathtakingly beautiful Victoria Harbour, and now boasts 510 newly refurbished rooms, as well as a choice of restaurants, pool, fitness centre and meeting facilities.

It is the perfect destination for both business and leisure travelers.

Job Description :

We are hiring Guest Relations Manager / Assistant Guest Relations Manager.

  • Assist to supervise the Guest Relations team to enhance the overall guest service experience with thorough coverage of service occasions
  • Assist to manage the team for quality and personalized service delivery and taking initiative to engage with guests actively
  • Project a professional and welcoming image of the hotel
  • Assist to cultivate a warm and hospitable guest relationship
  • Deliver the highest level of personalized service to VIP’s and repeat guests priority
  • Job Details :

  • At least 3 year of experience in the field is preferred
  • Pleasant personality, customer-oriented with good communication and interpersonal skills
  • Fluent in English, Cantonese and Putonghua
  • Mature, Leadership, detail-minded
  • Able to communicate in English, Cantonese and Putonghua
  • Willing to work on shift hours
  • Candidate with less experience will be considered as Assistant Guest Relations Manager.

    Choosing Novotel Century Hong Kong means :

  • Being part of a strong and highly motivated Team
  • Full training program provided
  • Enjoying a 4* work environment
  • Great career opportunities with the Accor Group
  • And all the advantages of an international company
  • Interested parties please apply by clicking "APPLY NOW"

    All data collected will be used for recruitment purpose only

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