Service Engineer
Hong Kong, Hong Kong

With people in mind

Arjo is a globally minded company with a Swedish heritage, where a thriving international environment is driven by Swedish leadership culture.

As a company that puts people at the heart of everything we do, Arjo employees are our partners in our mission to improve lives.

Explore challenging and rewarding careers in a wide range of specialties across our global network.

Enjoy the flexibility and autonomy to manage your role as your own business. Play a key role in how we deliver our service business across Hong Kong.

About the Company

At Arjo, with almost 6,000 employees worldwide and growing people are at the centre of what we do. We create value by improving clinical outcomes for patients and enabling a better work environment for healthcare professionals.

As a Global company and a strong leadership culture, we provide interesting and challenging career opportunities that span a variety of disciplines and geographic locations.

We are always looking for dedicated people who can join us on our mission to improve lives around the world.

Find out more about our teams and discover where you might fit in the Arjo family!

About the role

A fantastic opportunity now exists for an enthusiastic and experienced Service Engineer to join our passionate, highly driven and successful Service Team.

Reporting to the Service Director you will have proven track record of providing exceptional customer service.

The focus of this role is to carry out the installation, maintenance, repairs and testing of Arjo range of products, such as our medical equipment including hospital beds, patient hoists and our range of alternating mattresses.

Your role will involve :

Key Responsibilities

  • Install systems to full working capacity and ensuring operators are aware of operating and emergency procedures;
  • Provide equipment on-site inspection, corrective & preventive maintenance activities & repair services;
  • Maintain the safety and integrity of all serviced products in accordance with Company Policy;
  • Prepare quotation, technical documentation and reports;
  • Promoted and developed Service contracts;
  • To be successful in this position, you will possess :

  • Diploma or above qualification in Mechanical and / or Electronics background;
  • Field experience preferably within the Healthcare or service related sector;
  • The ability to understand the customer’s needs and provide appropriate solutions;
  • Analytical skills in reviewing and identifying key actions to deliver continuous improvements;
  • Strong time management and punctuality skills;
  • Proven problem solving and troubleshooting skills and ability;
  • Demonstrated ability to operate small hand tools, soldering, power tools and test / inspection equipment;
  • Strong time management skills with an ability to meet company performance targets;
  • Have a passion for delivering excellent customer service interacting with staff and clients;
  • Computer literacy;
  • Be able to operate within the companies OH&S guidelines including adherence to infection control policies and procedures;
  • The ability to work without direct supervision yet within a team environment;
  • Be well presented and uphold the company's brand and guiding principles;
  • Have sensitivity to and be comfortable working in a Healthcare environment;
  • With driver’s license is an advantage
  • You will be rewarded with

  • A competitive base salary, plus super
  • Incentives based on personal and company performance
  • Find out more about our teams and discover where you might fit in the Arjo family!

    Our purpose

    Everything we do, we do with people in mind. Our customers’ needs and challenges are what drive us and our employees are our beating heart.

    Dedicated to creating the best possible outcomes for our customers, they are the ones who fulfil our promise every day.

    To us it matters not only what we do, but also how we do it. There are four components of our culture that guide our approach :

    Diversity & Inclusion - we view diversity as a driver of innovation & a catalyst for our global growth

    Winning as a team - where members of our team are empowered to make decisions at the right level

    Leadership style - being visible, connecting with others and leading by example

    Guiding Principles - Our Guiding Principles are vital in building our culture, our attitudes and behaviours, within Arjo.

  • These principles are embedded in Arjo and contribute to building a sustainable and winning culture;
  • Move from PowerPoint to Action
  • Take Ownership
  • Create Value and Efficiency
  • Empower and work as One Team
  • Encourage Growth and Leadership
  • Equal Employment Opportunity :

    Arjo is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion, to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and / or expression, or other status protected by law.

    Successful applicants will be required to undergo relevant referee checks prior to appointment.

    For those with a passion to improve outcomes for others, a rewarding career at Arjo awaits. We look forward to receiving your application!

    Click the APPLY button and include your resume and cover letter.

    Everything we do, we do with people in mind. We organize events for employees and their families, celebrate World Health Day, take part in charity events, participate in Arjo Volunteer Program and we play together in sports competitions. We are Arjo.

    Join us!


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