OnTheList (HK) - E-Commerce Coordinator
OnTheList (HK)
Hong Kong
source : Happyer

Who we're looking for

The E-Commerce Coordinator executes website content initiatives to maintain and grow the eCommerce channel, optimize the user experience and supply chain, ensure cross-channel consistency and support online strategies.

This role closely collaborates cross functionally to support Marketing, and Operational business goals.

What you will be doing in this role

  • Optimize the website layout and organization of products based on customer and competitive insights, Brand strategy and overall OnTheList online strategy
  • Create and design online store images and banners
  • Identify opportunities and seek new initiatives to maximize sales (product bundle offers, improvements to navigation, site search and filtering to improve ease of product discovery)
  • Create product content (product names, descriptions and visuals) for the online flash sales, ensure the website reflects correct detail and prices, proactively amending any errors
  • Ensure cross-channel consistency with external actors, from brand partners to the offline operations team and marketing team
  • Close management of the supply chain, including warehouse and courier partners, to ensure smooth operations in all aspects of the customer journey
  • Prepare daily sales reports and reporting materials for brand partners and internal stakeholders
  • Work closely with the Customer Service team to rectify any product or delivery issues to assure excellent customer service
  • Contribute to creative ideas that support and generate excitement around each online flash sale to increase visitation
  • Who you are

  • 1+ years of experience in e-commerce role
  • Must have experience using Shopify or other retail e-commerce platform
  • Some experience of supply chain or operations
  • Excellent excel skills, copy writing and back office skills
  • Good knowledge of design tools
  • Responsible, well-organized and attention to details
  • Degree holder in E-Commerce, Logistics or any related discipline
  • Excellent written and spoken Chinese and English
  • What we offer

  • Flat structure with real opportunity to work with our Co-founders to build the future of OnTheList
  • Join one of the top fastest growing startup in Hong Kong with a flexible working culture
  • Join passionate people that challenges the norm and makes brilliant ideas happen
  • Responsibilities from day one with a steep learning curve, with possibility to grow within your scope / team
  • Attractive benefits & bonus plans based on performance & team success
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