Principal Systems Engineer/ Senior Systems Engineer - IT
Hong Kong Exchanges and Clearing Limited
Hong Kong, Asia Pacific

The Principal / Senior Systems Engineer will perform JIRA and Confluence platform management functions at the HKEX. This role is part of a system operation team responsible for the installation, configuration and maintenance of Jira and Confluence platform.

The Principal / Senior Systems Engineer will perform system and backend administration of Jira and Confluence platform. The successful candidate will have experience of assisting the delivery of IT Infrastructure projects within a dynamic environment and a challenging timescale.

Job Responsibilities :

  • Design and implement enterprise knowledge base space via Confluence
  • Manage the confluence environment and create spaces, pages, page templates as necessary
  • Install, configure and administer Jira and Confluence platform
  • Work closely with stakeholders to successfully complete IT infrastructure projects
  • Manage vendors for the JIRA and Confluence platform implementation
  • Create basic Jira workflows, project workflows, field configurations, screen schemes, permission schemes and notification schemes
  • Create and manage accounts, projects, users, and user permissions
  • Manage back-end configuration of Jira and Confluence for optimal performance
  • Monitor platform usage and capacity
  • Troubleshoot and support on the platform issue, including non-office hours activities (e.g. system testing and rollout)
  • Job Requirements :

  • Experience on enterprise knowledge base development is an advantage
  • University Degree, preferably in IT, Information systems or relevant disciplines
  • At least 8 years of experience in IT Industry
  • At least 3 years of hands-on experience administering and configuring Jira and Confluence in an on-premise server environment.
  • Have a very strong understanding of Jira and Confluence integrations and functions
  • Able to work under pressure and meet tight deadlines
  • Good team player with good interpersonal and communication skills
  • Excellent command of written and spoken English and Chinese
  • Certifications in Atlassian Certificate (e.g. ACP-500 Atlassian System Administrator) is an added advantage
  • Applicants who do not hear from us within 6 weeks may consider their applications unsuccessful. Personal data provided will only be used for the purpose of employment application to HKEX


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