The Principal / Senior Systems Engineer will perform JIRA and Confluence platform management functions at the HKEX. This role is part of a system operation team responsible for the installation, configuration and maintenance of Jira and Confluence platform.
The Principal / Senior Systems Engineer will perform system and backend administration of Jira and Confluence platform. The successful candidate will have experience of assisting the delivery of IT Infrastructure projects within a dynamic environment and a challenging timescale.
Job Responsibilities :
Design and implement enterprise knowledge base space via Confluence
Manage the confluence environment and create spaces, pages, page templates as necessary
Install, configure and administer Jira and Confluence platform
Work closely with stakeholders to successfully complete IT infrastructure projects
Manage vendors for the JIRA and Confluence platform implementation
Create basic Jira workflows, project workflows, field configurations, screen schemes, permission schemes and notification schemes
Create and manage accounts, projects, users, and user permissions
Manage back-end configuration of Jira and Confluence for optimal performance
Monitor platform usage and capacity
Troubleshoot and support on the platform issue, including non-office hours activities (e.g. system testing and rollout)
Job Requirements :
Experience on enterprise knowledge base development is an advantage
University Degree, preferably in IT, Information systems or relevant disciplines
At least 8 years of experience in IT Industry
At least 3 years of hands-on experience administering and configuring Jira and Confluence in an on-premise server environment.
Have a very strong understanding of Jira and Confluence integrations and functions
Able to work under pressure and meet tight deadlines
Good team player with good interpersonal and communication skills
Excellent command of written and spoken English and Chinese
Certifications in Atlassian Certificate (e.g. ACP-500 Atlassian System Administrator) is an added advantage
Applicants who do not hear from us within 6 weeks may consider their applications unsuccessful. Personal data provided will only be used for the purpose of employment application to HKEX