The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC.
As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.
If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some careers grow faster than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.
Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future.
Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.
We are currently seeking a high calibre professional to join our team as a Client Relationship Manager Regional Lead.
Client Relationship Management
The CRM acts as a single point of contact for consumers of reference data. This includes regular engagement and as a general escalation point for issues, ensuring appropriate action is taken to resolve and remediate from future occurrence.
This will involve the monitoring of communication channels as well as through scheduled and regular Client meetings. Additionally, and typically, the CRM acts a SPOC for capturing Change requirements and ensuring that any changes raised are followed through with prioritisation and confirmed timelines, through to delivery.
The key aspects of the role at the core of offering a high level of service to consumers as CRM, include the following :
Develop and maintain effective working relationships with Service Delivery staff
Preference for working on a financial regulation project delivery
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.