Business Analyst (1 year temp) (Ref: 20006957/SMB-MS-010)
The Hong Kong Jockey Club
Hong Kong

The Department

As part of the Club’s Membership, Strategic Marketing & Branding Division, Membership Performance & Intelligence is responsible for supporting implementation of Membership strategy through building best-in-class intelligence and develop end-to-end CRM capabilities driving analytical and operational CRM initiatives.

You will :

  • Partner with internal business units on confirming the CRM campaigns requirements, target selection criteria and campaign materials across different stages of campaign development cycle
  • Work closely with internal teams on system setting for effective reach on the target members
  • To monitor the CRM programs, perform data analysis and generate dashboard for management regular review
  • Participate in any ad-hoc data analyses, modelling and business evaluation projects as assigned
  • You should have :

  • A university degree in Business, Statistics, Marketing or other related disciplines
  • Minimum of 2 years relevant working experience in CRM Project implementation, preferably experience in customer lifestyle management or hospitality
  • Good project management skills, multi-tasking and time management skills as well as a strong interest in data analyses and / or CRM
  • Solid experiences in using MS PowerPoint, MS Excel, MS Access and SQL for business practices. Knowledge and experiences in using any data visualization tools will be of advantageous
  • Excellent communication and interpersonal skills with proficiency in both English and Chinese.
  • Ability to work independently and under pressure
  • Terms of Employment

    The level of appointment will be commensurate with qualifications and experience.


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