Team Lead – Front office application support
NLS
Hong Kong
4天前
source : eFinancialCareers Ltd.

Gepostet von : Vidya Thiruvenkatasamy Career Partner Profil und Kontakt ansehen Leading sell-side client of ours are expanding their team in Hong Kong and are looking for a hands-on team lead.

Supporting applications in Global Markets, this role will mentor and manage a team across APAC.

  • Role :
  • Provide appropriate support for front-office and middle-office personnel while supporting FO trading systems
  • Manage the team roaster and ensure adequate support is provided across different markets
  • Work close with vendors where necessary to manage and resolve incidents
  • Ensure end-to-end resolution of Incidents and reviewing to avoid recurrence
  • Investigate Business and external client queries
  • Compile trade data to meet the needs of different businesses
  • Efficiently on-board new application / services and provide a stable operating environment
  • Automate where required to avoid manual intervention
  • Requirements :
  • 7 10 yrs of hands-on application support experience in sell-side or buy-side environment
  • Experience in supporting multiple traders with relevant knowledge of supporting application in Equities / Derivatives / Fixed income / Prime Services is mandatory
  • Experience in FIX connectivity and DMA support
  • Experience in managing a (2-3 members) team
  • Good understanding of Incident / Problem / Change Management to provide great support experience to internal and external customers
  • Manage and communicate efficiently with internal and external customers
  • Able to work on flexible working arrangements as and when required
  • Reach out to us with your questions for a confidential discussion.

    To apply, email vidya nlsearch.asia. Thank you.

    How do I apply?

    Simply click the apply button or you can drop an email to Vidya (vidya nlsearch.asia) with your resume.

    Datum der Veröffentlichung : 24 Jan 22

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