Telemarketer, International Insurance Services
American Express
Hong Kong, Hong Kong, Hong Kong

Responsibilities :

Conduct outbound call activities for promoting insurance products and card services

Achieve assigned sales target

Provide high standard service and support to customers

Build good and ongoing relationships with customers

Qualification :

IIQE Paper 1,2, 3 are required

Minimum 2 years’ experience in Call Centre; and with customer service experience in life insurance products preferred

Effective customer engagement and good interpersonal skills

Proactive, independent, self-motivated

Positive attitude and able to work under pressure

Good command in both spoken and written English and Cantonese, proficiency in Mandarin is a plus

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Why American Express?

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.

Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible and we’re proud to back each other every step of the way.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional cus tomer experience every day.

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.


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