Principal, Technology Consulting (Insurance)
Hong Kong, Hong Kong SAR

As a trusted advisor to boards of directors, c-suite and investors, our managing directors will take a cross-disciplinary and multi-faceted approach in driving strategic and operational excellence, process improvements and operating model enhancements for innovation and growth.

You will bring market-leading experience and stay current on best practices, leading tools, technology, and trends in the field.

You will help continue to evolve the way in which we deliver our services for new and existing clients. You will combine business and technology expertise to define and deploy disruptive business capabilities.

You will serve as a valued source of advice on relevant transformtion approaches, business models, and digital enablement for clients and your colleagues.

We Value

  • Value the individuals We encourage and motivate people to grow. We perceive our people as a source of our success;
  • Strive for excellence We strive for the highest standards of excellence and continuously learn. We take pride in our engineering and accomplishments;
  • Act as a team We treat one another with respect and encourage the best ideas to come from anywhere within the organization. We value our diversity;
  • Focus on Customers We build long term customer relationships, as we strive to always understand our customers' business and needs;
  • Act with integrity We operate legally, honestly and ethically. We take responsibility for our actions.


  • Lead a project delivery team to solve client’s burning issues and help clients to achieve new performance highs
  • Provide intellectual leadership for the team and ensure that the project is delivered on time and within budget, harnessing the team's diversity to ensure the development of creative solutions to complex problems
  • Demonstrate strong analytical capabilities and apply knowledge of selected tools and techniques, to understand and translate, simplify and prioritize the requirement as well as root cause analysis for remedial actions / preventive measures
  • Develop expertise in customer insight & growth experience practice areas to increase the breadth and depth of our knowledge base and capabilities
  • Excellent understanding of quality assurance, control, metrics and continuous improvement
  • Requirements

  • 6 - 10 years of working experience with insurance clients or insurance companies, and experience working with workflow / business process management solutions
  • Strong experience in the Life Insurance or P&C domain and should have worked on various insurance programs focusing on digital transformation, operational excellence, strategic engagements
  • Knowledge in Insurance Products / Process and Insurance Core System and good working knowledge on at least one core Insurance platform in the APAC region for life Insurance
  • Strong experience in various consulting / transformation programs covering some of the areas including Distribution, New Business, Underwriting, Claims, Policy Servicing, Product experience or Reinsurance
  • Experience in end-to-end Insurance operating model design, business process design initiatives, experience in business process re-engineering
  • Able to lead and drive project delivery independently with minimal or no supervision required and brings in experience of managing clients independently
  • Strong stakeholder management with business / IT stakeholders and subject matter experts, able to create and deliver high-impact communication to senior audiences
  • Language know-how (Excellent written and oral in English, additional skills on Mandarin or Cantonese speaking will be preferred)
  • Excellent presentation skills with exposure to using MS-Office, Visio, Jira, Confluence is important. Knowledge in project management (Waterfall / Agile Scrum)
  • Experience in BPR, Lean Six Sigma certified is a definite plus
  • We offer

  • Friendly team and enjoyable working environment
  • Work-life balance and flexible schedule
  • Online training library, mentoring, career development and potential partial grant of certification
  • Unlimited access to LinkedIn learning solutions
  • Referral bonuses
  • Compensation for sick leave and paid time off
  • Opportunities for self-realization
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