Client Service Business Support (6 month contract)
Hong Kong
source : Monster

Job Description :

Our client is a leading service provider of financial services and now they are looking for a Client Service Business Support to join their company.

  • The Client Services team is focus to deliver highly valued services and solutions to clients to ensure quality services are consistently delivered;
  • and to manage and strengthen the business relationship with clients.

    Job Description :

  • Work closely and provide support the Client Services Manager to provide quality services to clients related tasks as assigned and be responsible to their requirements and enquiries;
  • Facilitate the collection and resolution for all client services enquiries and issues
  • Coordinates with relevant internal teams to resolve client enquiries;
  • Coordinates financial statement year-end audit and support audit queries and prepare audit supporting
  • Responsible for any ad-hoc tasks as assigned by the Client Services Manager
  • Assist in preparing documents / presentation materials for regular client service review meetings
  • Be responsible to perform and complete all required internal client review and procedures to comply with internal policies and requirements e.
  • g. monthly client billing, client KYC regular review, client annual review, client risk rating annual review, etc.;
  • Support the coordinates of new account / new market opening activities;
  • Facilitates cross divisional resolution of business line conflicts; elevates issues to next level of executive management as appropriate;
  • Assist in supporting internal projects or provides project support to project owners within the team as assigned by the Client Services Manager;
  • Requirements :

  • University Graduate;
  • 5-10 years related experience in financial services;
  • Demonstrated strong knowledges in asset servicing and asset management functions;
  • Fund Accounting / Administration knowledge or background
  • Strong verbal & written communication, interpersonal, analytical and time management skills;
  • Strong team player, self-motivated, ability to work effectively and autonomously;
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