Purchasing and Vendor Management Manager - Hang Seng Bank
HSBC Group
Hong Kong, China


A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-

in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Purchasing and Vendor Management Manager


Hang Seng strives to provide world class standard services to our customers and exercise proactive risk management.

Risk and Administration is dedicated to manage operational risk, internal control, quality and sustainability across Operations, Services and Technology.

We also play a key role in driving robust service culture by managing customer feedback and incidents to ensure service delivery excellence, as well as providing consistent and strong operational support to our business partners on procurement management, financial planning and knowledge management.

Should you join our Risk and Administration function, you will contribute in driving continuous quality improvement to increase business partner and customer satisfaction.

You will have opportunity to take part in formulating internal control strategy and fostering an effective risk and control environment.

You will work closely with various departments to understand their operational and procurement needs, so as to structure comprehensive solutions to aid them to operate efficiently and excellently.

We are currently seeking a high caliber professional to join our department as Purchasing and Vendor Management Manager

Principal responsibilities

  • Lead, support and monitor the purchasing activities of various IT or non IT categories for the Bank including tendering, vendor evaluation, commercial negotiation, and contracting and vendor performance management.
  • Ongoing review on the purchasing process for the best in class operation efficiency.
  • Ensure the purchasing activities in alignment with the Bank’s standards as well as the purchasing policies and procedures.
  • Provide guidance to Business / user departments and other stakeholders to ensure requirements of purchasing and supplier risk management are fully understood and monitor compliance with the policies, in dealing with vendors for invoice settlement.
  • Build effective and trusted relationships with business units and suppliers as well as to ensure proper risk control and obligation for all purchases by the Bank.
  • Support in generating regular management report to senior management.
  • Accountable for successful delivery of all the Procurement project and ensuring benefits realization.
  • Formulate and monitor project plans and strategic initiatives.
  • Requirements

  • University degree in Supply Chain Management or Business Administration or a related discipline.
  • Minimum 8 years’ experience in purchasing in sizeable corporations, preferably with managerial experience
  • Solid experience and hands-on knowledge in project management, tendering process and contract drafting ( preferably in banking industry)
  • Good understanding of project work plan and appreciation of the need to meet project deadlines.
  • Self-initiative, innovative, customer-centric and with good analytical, negotiation, communication and interpersonal skills.

  • A good team player to lead and build a strong team
  • Strong attentiveness to detail, with ability to work independently for multi masks and under pressure with strong self-motivation.
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • Proficiency in both written and spoken English and Mandarin
  • Candidate with less experience will be considered for the position of Assistant Purchasing and Vendor Management Manager)

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