To coordinate and administer all aspects of the Call Centre and always within Hermès standards of image and services worldwide.
The Call Centre should be a support to all functional departments and act as the first contact point relating to external inquiries and help to identify new business opportunities.
About the Hermès Group
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide.
Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.
The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials.
Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores in 45 countries across the world.
We cordially invite high calibre talent to join our Hermès team in Hong Kong.