Pool Attendant
Rosewood Hong Kong
Yau Tsim Mong,  Hong Kong
5天前
source : AHC Corporation Ltd

Company Description :

Rosewood Hong Kong will become the newest global property for Rosewood Hotels & Resorts® worldwide, as a culmination of the group’s focus on innovation, progressiveness and a differentiated approach to luxury hospitality that is at the core of the Rosewood Hotels’ strategy.

The vertical private estate on the majestic harbour, Rosewood Hong Kong establishes a new paradigm in luxury hospitality and is at the epicentre of the Victoria Dockside arts and cultural district.

Victoria Dockside signals the unprecedented development of the Tsim Sha Tsui waterfront in a world-class and transformative planning, design, engineering and architectural project by the award-

winning architects Kohn Pedersen Fox Associates, who were pivotal to the development of evolutionary New York neighbourhood Hudson Yards and James Corner Field Operations who led the transformation of the High Line.

Impeccably considered, refined interior concepts by New York-based hospitality design guru Tony Chi of tonychi associates have been designed to create an intimate, exclusive guest experience that is maintained throughout.

Transitioning from the bustling streets outside to the enveloping interiors, the guest journey has been designed to emulate the entry into the private chambers of a refined residence, with 323 rooms, 90 suites including 18 specialty suites with sky gardens, private pools and wellness facilities, and 186 residences, which are situated on the higher floors of the building, to create a dialogue with Victoria Harbour that celebrates Rosewood’s integral connectedness to the water.

Fundamental to the design of Rosewood Hong Kong has been the incorporation of green spaces and outdoor areas to reflect the vision for the vertical estate, which is utterly residential in look and feel.

Job Description :

We are hiring Pool Attendant.

  • Ensures the delivery of brand promise and provides exceptional guest service at all times.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Establishes a rapport with guests maintaining good customer relationships.
  • Ensures that minimum brand standards have been implemented.
  • Responds to the results of the consumer audit and ensures that the relevant changes are implemented.
  • Works closely with other Asaya Kitchen associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  • Works in a supportive and flexible manner with other departments, in a spirit of We work through Teams".
  • Perform opening and closing procedures according to the shift.
  • Ensure all pool chairs are being set up as per standards.
  • Assist guests or members in seating, offering towels, and informing them of amenities, hotel information and food and beverage service.
  • Provide chair side service and amenities needed in the area to enhance the level of service.
  • Provide information and assistance to guests as requested, give them an orientation and is familiar with all hotel services and hours of operation.
  • Responsible for monitoring and maintaining the cleanliness of the pool facility, sanitation and organization of assigned work areas;
  • while engaging guests with personal, friendly, intuitive service during their use of the pool.

  • Ensure safety procedures are followed and notifies Security of any accident or injury.
  • Secure all amenities, cabinets, chairs and cushions at the end of the day.
  • Has a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.
  • Job Details :

  • Minimum 1 2 years’ relevant working experience in a sizeable luxury hotel
  • Proficiency in English, Putonghua and Cantonese is advantage
  • High standards of professional manner with exceptional communication, presentation, interpersonal and problem solving skills
  • Interested parties please apply by clicking "APPLY NOW"

    Rosewood Hong Kong is an Equal Opportunities Employer. All applications and enquiries will be handled in the strictest confidence and personal data collected will be used for recruitment purposes only.

    Successful applicants will be contacted within six weeks and applicant contact details will be held for 12 months, from the date of application.v

    申請
    添加至收藏
    從收藏夾中刪除
    申請
    郵箱地址
    通過點擊“持續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。
    持續
    申請表