Assistant Manager
HSBC Group
Hong Kong, China
14天前

Description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-

in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Manager, Project Management

Project Management Department, Unsecured Loans, Consumer Assets

Hang Seng's Unsecured Loans business offers a full spectrum of cards and personal loan products and services to customers.

We have over 20 card products, including generic credit cards, co-branded credit cards, affinity cards and commercial cards, and are one of the leading credit card issuers in the market.

We are dedicated to offering customers superior credit card services and loyalty schemes, with an aim of enabling customers to get the most out of their day-to-day spending.

We are currently seeking a high caliber professional to join our department as Assistant Manager, Project Management .

Principal responsibilities

  • Collect, prepare, develop and implement projects in relation to credit card system, User Acceptance Testing environment inclusive
  • Provide production system support in relation to credit card production system, campaign management, IT incidents
  • Provide consultancy and technical advice to credit card and loans business users
  • Work with internal departments, business users, card associations and vendors to ensure the functionalities of project enhancements are in line with business needs
  • Review and recommend alternatives on system solutions, as well as to ensure system stability, control and efficiency meet with business and operational expectations
  • Last mile verification in application / parameter changes
  • Requirement s

  • University degree in a related discipline or other relevant qualifications
  • Credit card payment or credit card payment related vendor or banking experience is a must
  • Minimum of 3 years' experience in system coordination / project management, preferably in credit card and unsecured lending related systems
  • Good knowledge of PC application software such as SQL, MS Access and Excel
  • Good communication, interpersonal, analytical and problem solving skills
  • Ability to work independently and under pressure
  • Attention to details
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • 申請
    申請
    郵箱地址
    通過點擊“繼續”,我允許neuvo同意處理我的數據並向我發送電子郵件提醒,詳見neuvo的 隱私政策 。我可以隨時撤回我的同意或退訂。
    持續
    申請表格