What makes us special? It’s the way we combine food and convenience.
foodpanda (small f’) is the world’s favourite way to order food online from the comfort of your home or office. Whether it’s getting your hands on your favourite pizza, sushi or burger, we believe that no one should have to suffer from hunger attacks ever again.
However, this doesn’t happen without some really awesome people. We are looking for an Operations Executive (Crisis Management) to join our growing team to bring innovation into delivery.
About the Job
The candidate will be focusing on the crisis management of the fleet team, ensuring any issues will be resolved in a timely and professional manner and to minimize the emergency cases occurring in the future.
Take ownership of all emergency cases arise including couriers' accidents
Identify the internal departments involved for respective cases and to collaborate with the departments to work out possible solutions
Respond to any ad hoc situations and to provide tailor-made solutions in a timely manner
Assist in drafting and fine-tuning the Standard Operating Procedures (SOP) of the current logistics and operations to minimize the emergency cases occurring in the future
Keep abreast to the current market situation of the food-delivering service and to provide any related suggestions and / or recommendations
Desired Skills and Experience
Degree holder in any disciplines
Minimum 1 year experience in the area of public relations or corporate communication with experience in brand management
Excellent written and verbal communication skills, both English and Cantonese
Detail minded, ability to prioritize and work well under pressure
Excellent multi-tasking skills
Candidates with good commercial sense are highly preferred
What We Offer
An international team that you will learn and be inspired from
A fast-paced environment to hone your entrepreneurial and professional skills
A great collaborative working atmosphere with regular company and team events
Responsibility from day one in a fast growing and global company
Medical scheme and dental insurance coverage