Administrative and Account Management Executive
Daxtra Technologies Ltd
Hong Kong

Duties :

  • Pro-Actively engage in regular conversations and meetings with your assigned customers to ensure on-going satisfaction with Daxtra products.
  • Relationship development)

  • Provide software training to customers for Daxtra products. This is a great opportunity to re-sell the product to the user base.
  • Liaise w / technical team on behalf of customers and keep customers informed of progress of any add-on projects or highlighted issues as part of Account Management.
  • Liaise w / Management team on all issues around customer satisfaction, dis-satisfaction, customer requests and potential product enhancements.
  • Inside sales of new products, services, hardware and training to your customers.
  • Work to develop product references from the customer base.
  • Excellent use of company CRM system to track account contacts, opportunities and risk.
  • Escalate to Management significant opportunities or risks within your account base.
  • Qualifications :

  • Experience with the North American staffing and recruitment industry and associated software.
  • Experience as a Sr. Account Manager or Recruitment Operations
  • Exceptional organizational and time / management skills.
  • Familiarity with and interest in software and hardware technology.
  • Bachelor’s degree Business Administration or equivalent.
  • Strong verbal and written communication skills.
  • Additional Info :

  • Position is in Richmond, VA or Berkeley, CA.
  • Telecommuting is an option for proven industry personnel with regular trips to a Daxtra office.
  • Please submit :

  • Resume detailing your current and past professional experience
  • Submit your resume

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