Company Background :
The Atlas Corp. and Seaspan teams are goal-driven and share a high-performance culture, focusing on building services offerings to become a leading asset manager.
Seaspan provides many of the world's major shipping lines with alternatives to vessel ownership by offering long-term leases on large, modern containerships combined with industry-leading ship management serves.
Seaspan's fleet has evolved over time to meet the varying needs of our customer base. We own vessels in a wide range of sizes, from 2,500 TEU to 14,000 TEU vessels.
As a wholly-owned subsidiary of Atlas Corp (NYSE : ATCO), Seaspan delivers on the company's core strategy as a leading asset management and core infrastructure company.
Position description :
This position reports directly to the IT Infrastructure Manager, Marine and focuses on deployment of IT onboard vessels, most specifically supporting the New Build’s within our Vessel Tech Program and is accountable for work assigned by the New Build Project Managers.
This role will work directly with the Shipyard, Projects & Technology, IT, 3rd party vendors and Vessel Deployment Team.
Upon completion of the New Build program the role will transition back to Marine IT Operations supporting the Fleet, new and legacy, in an Infrastructure and Tier 3 support capacity.
This role will be based in Hong Kong and will require vessel attendances in Asia region and possibly other Global locations.
Travel could be up to 50% of the time and is schedule dependent on vessel contract delivery, but most prominently during the New Build IT commissioning stages.
Primary responsibilities :
Working with the New Build Project Managers to plan and schedule IT ship visits to support the New Build program, most specifically during IT equipment commissioning and as required.
Provide weekly status reporting to the IT Deployment Project Managers for New Build Deployments
Attend regular daily standup meetings and project meetings scheduled by project managers
Attend group meetings and be an IT leader during the contract delivery deployment, the go-live’ of vessel delivery.
Work with Naval Architects, IT Deployment Project Managers on Vessel Designs related to IT.
Assist with IT arrangements for infrastructure and RMS / OT applications, data collection applications, related to vessel delivery
Provide guidance to the IT Deployment Project Mangers on issues, queries, and concerns while in vessel build phase, delivery, and post-delivery.
Accountable to deadlines and tasks on the JIRA storyboard for various oversight activities
Provide high level of customer service with Captains and crew and act as an IT front facing resource to Captain, Crew, Fleet Operations during the New Build process.
Assist with handover of IT systems to Marine IT Operations
Work with technical writers to develop documentation, standard operation procedures, and IT Operations manuals.
Liaise with department managers for various kinds of IT projects and requests as it relates to deployment of IT onboard.
Provide training to users and participate in IT projects when necessary
Help resolve complex IT issues in a Tier 3 capacity
Maritime experience specifically in IT.
Diploma in IT or certifications such as Microsoft Technology Associate (MTA), CompTIA A+, Cisco Certified Network Associate (CCNA) or equivalent networking certificates, VMware VCA, or equivalent experience
Able to read and annotate building drawings related to physical plant IT installation
A fundamental understanding of networking switches, routers, firewalls, Wi-Fi, SDWAN, VLANs and VPN, LAN & WAN concepts
Experience with layer-2 and layer-3 network protocols and technologies, TCP, UDP, HTTP / HTTPS, DNS, DHCP
A fundamental understanding of server infrastructure (VMware, HCI, Hyper-V), Netapp storage, clustered systems
Strong technical skills with solid experience in managing Microsoft OS and Hypervisor environments (VMware, Hyper-V, HCI, VDI), backup & DR (Veeam & vSphere replication)
Knowledge and experience with Windows 7 - 11, Windows Server 2008-19, and Active Directory
Experience with physical plant including racks, UPS power, patch panels
Experience with communications such as VSAT, Iridium, LTE, FBB
Strong problem-solving and analytical skills
Excellent interpersonal and communication skills
Strong team management and leadership skills
Fast learner with demonstrated willingness to learn
Excellent communication and presentation skills in English especially in multinational corporation
Language skills : Fluent English mandatory with Mandarin a desirable
Ability to work in a fast high paced environment.
Additional desired qualifications :
Previous experience in shipping industry is an asset
Familiarity or experience with IoT is an asset
Experience with scripting such as PowerShell an asset
Experience in IT solution implementation is an asset
Fundamental understanding of onboard systems and operational technology such as CCTV, AMS.
Knowledge and understanding of IMO regulations, Vessel class requirements, Charterer requirements, understanding Seaspan policies and procedures.
Experience with tools like Ansible, Terraform and other Infrastructure as Code an asset.
Experience in Cloud Technologies (Azure)
Job demands and / or physical requirements :
Must have a valid passport with at least six months validity
No known restrictions preventing entry into foreign countries
Able to lift 10 kg
Sufficient mobility to complete cabling and setup tasks
Required to travel to attend vessels up to 50% of the time, which could be up to 30 days of duration due to COVID-19 quarantine requirements
This is a 24 / 7 environment and availability outside of office hours is required