Recruitment Coordinator
American Express
Hong Kong

Job Description

The Recruiting Coordinator is responsible for assisting the Recruiter and Hiring Leader with tasks and activities throughout the hiring lifecycle which include, but are not limited to, managing screening and interviewing logistics, tracking candidate progress in applicable Talent Acquisition (TA) technologies, initiating and monitoring pre-hire diligence, triaging and resolving issues, and creating offer and contract documentation.

They execute, enact, and augment the candidate experience as the logistics liaison.

The major responsibilities for this role :

Ensures a seamless end-to-end experience for candidates, Hiring Leaders, and Recruiters by acting as the logistics liaison

Ensures operational excellence, triaging key issues that arise during the recruitment process

Updates all Global Talent Acquisition (GTA) process and policy documentation as required

Assists with planning and logistics of recruiting events (career fairs, etc.) as needed

Posts campaigns to appropriate sourcing sites, as directed by the Recruiter

Initiates vendor assessments to candidates, as needed

Utilizes available TA technologies to manage logistics and scheduling for first round interview, teleconferences, and in-person interviews for all participants

Sends relevant interview guides to Hiring Leaders pre-interview

Schedules debrief meeting with Hiring Leader and Recruiter, distributes requisite tools and templates to support the evaluation process, and dispositions candidate post-interview

Ensures data integrity throughout the GTA lifecycle; this includes loading new positions into the ATS, scanning and saving supporting documentation, and maintaining data routinely

Supports Recruiters in generating and sending offers and contracts to the candidate, and sending disposition correspondence as needed

Initiates and monitors pre-hire diligence, including background checks and drug screens

Escorts candidates during on-site interview and ensuring a positive interview experience

Provides support for ad hoc reporting requests as needed.

Minimum Qualifications

Minimum Requirements :

Two+ years of working in a corporate environment in administrative or support position

Ability to effectively and efficiently communicate with candidates and internal partners

Proficiency with MS Office applications

Preferred Qualifications :

  • Experience working in a compliance driven organization
  • Education Minimum Requirements :

    High school diploma or GED equivalency

    Preferred Qualifications : Bachelor’s degree or equivalent

    Key Skills

    Ability to triage and resolve outstanding issues in a fast-paced environment

    Strong verbal communication skills with the ability to manage internal and external communications with detailed support

    Demonstrates customer focus when engaging with internal stakeholders and candidates

    Ability to perform administrative activities (e.g. document management)

    Ability to work effectively in a team-based environment

    Ability to multi-task, prioritize, and navigate ambiguity

    Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

    Why American Express?

    There’s a difference between having a job and making a difference.

    American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

    We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.

    We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community.

    And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

    Because we believe that the best way to back our customers is to back our people.

    The powerful backing of American Express.

    Don’t make a difference without it.

    Don’t live life without it.

    ReqID : 21003246

    Schedule (Full-Time / Part-Time) : Full-time

    Date Posted : Feb 23, 2021, 5 : 20 : 54 AM


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