Human Resources Officer (HR Shared Service) (1-year contract) (Ref: 20006556)
The Hong Kong Jockey Club
Hong Kong

The Department

The Human Resources Department comprises a corporate service unit on Clubwide HR issues and client-based service teams, each of which provides value-added services to designated business units within the Club.

Our focus is on a customer service, business-driven and cost-effective orientation to human resources management.

HR Shared Services (HRSS) is a newly set up team in transforming end to end employee experience. Value added to processes and services through automation, simplification and innovation.

The Job

The job holder will :

  • Perform with team work spirit in ensuring HRSS tasks are carried out to a high standard and completed within service level agreements (SLAs)
  • Identify and escalate potential operational and customer issues to supervisor
  • Support process improvement initiatives in order to deliver efficiencies and benefits to internal customers
  • With guidance of supervising manager, analyze the existing business processes, business rules, metrics and standard operating procedures to identify areas of improvement
  • Assist manager to work with key stakeholders to determine areas for optimization; develop solutions to continuously improve and streamline processes and to develop value adding enhancements
  • About You

    The job holder should :

  • hold an Bachelor degree in Business, HR or related discipline
  • have a minimum 2 years’ relevant experience in HR Shared Services environment
  • be independent, proactive & self-motivated
  • challenge the status quo and aim for continuous improvement
  • have good analytical, presentation and problem solving skills
  • be a good team player and ability to work under pressure
  • be fluent in written and spoken English and Chinese
  • Terms of Employment

    The level of appointment will be commensurate with qualifications and experience.


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